Barrie Averill, BA / CEM / FMP, serves as Director of Building Operations – HSSE at Cushman & Wakefield Asset Services Canada. With over two decades of expertise in health, safety, security and environmental (HSSE) compliance, Barrie is known for his strategic leadership and commitment to sustainability. He has successfully implemented tailored HSSE policies, led risk assessments and fostered collaboration across stakeholders. Under his guidance, his team has achieved significant milestones, including reducing workplace incidents and energy consumption. Barrie’s dedication to excellence makes him a prominent figure in building operations and HSSE management.
Challenges in Environmental, Health & Safety Management The Challenges and Rewards of Overseeing Environmental, Health & Safety in Building Operations in Canada during my twenty-six years in the commercial real estate sector. In Canada, my role as a Director of Building Operations for Cushman & Wakefield Asset Services comes with significant responsibilities in environmental, health and safety (EHS) management and security governance. This position requires balancing operational efficiency with compliance, sustainability, and worker well-being. Given Canada’s diverse climate, strict regulations and increasing focus on green building practices, professionals in this field must navigate various challenges but also enjoy meaningful rewards. "Managing buildings in this fluctuating climate requires proactive maintenance and investment in resilient infrastructure" 1. Regulatory Compliance and Evolving Legislation Canada has stringent EHS laws, which vary by province and municipality. The Canada Labour Code, Occupational Health and Safety (OHS) Acts and Environmental Protection Acts impose strict requirements on building operations. Regulations surrounding hazardous materials, waste disposal, fire safety and indoor air quality must be followed to avoid penalties and legal liabilities. To meet these strict challenges, we set policy with a two-three-year window to ensure we capture new regulations and diligence. We have developed centralized data base for all Environmental, Health & Safety reporting in line with ISO 14001 guidelines. Staying up to date with changing policies such as carbon reduction targets and stricter workplace safety rules requires continuous learning and collaboration with legal teams, government agencies and environmental consultants. 2. Climate and Weather-Related Risks Canada’s extreme weather conditions present unique building operation challenges. In winter, heavy snowfall and ice accumulation increase the risk of slips, trips and falls, requiring constant monitoring of walkways and emergency exits. Cold temperatures can also affect HVAC systems, leading to energy inefficiency and potential heating failures. Conversely, summer heat waves can overburden cooling systems, posing indoor air quality risks and excessive energy consumption. Managing buildings in this fluctuating climate requires proactive maintenance and investment in resilient infrastructure. 3. Hazardous Materials and Waste Management Many buildings contain hazardous materials such as asbestos, lead paint and mold, which require specialized handling during renovations and maintenance. Improper disposal of these materials can lead to legal consequences and environmental harm. In addition, proper waste management including the separation of organic waste, recyclables and hazardous substances is essential for compliance with municipal and provincial waste diversion programs. 4. Workplace Safety and Employee Well-Being The safety of maintenance staff, contractors and occupants is a top priority. Risks such as falls from heights, electrical hazards, confined spaces and ergonomic injuries require strict adherence to workplace safety protocols. Oversight and compliance audits ensure proper training, personal protective equipment (PPE) and emergency preparedness plans are in place. Promoting a culture of safety awareness among staff can be challenging, but it is critical to reducing workplace incidents. 5. Sustainability and Energy Efficiency Goals There is growing pressure for green building practices due to Canada’s commitments to net-zero emissions and environmental sustainability. Implementing energy-efficient lighting, water conservation measures and renewable energy sources can be costly and require securing government incentives or corporate buy-in. Balancing financial constraints with sustainability objectives is a challenge, particularly for older buildings that require extensive retrofitting. Rewards of Overseeing EHS in Building Operations 1. Contributing to a Safer Work Environment One of the most fulfilling aspects of my role is ensuring that workers and building occupants are protected from health and safety hazards. By implementing strong safety protocols, professionals in these roles help reduce accidents and illnesses, improving overall workplace morale and productivity. 2. Environmental Impact and Sustainability Leadership Overseeing sustainable building operations enables a direct contribution to environmental conservation. By reducing carbon footprints, minimizing waste, and improving energy efficiency, these measures help create eco-friendly workplaces. Many companies recognize sustainability efforts, making it a valuable and rewarding career achievement. 3. Compliance and Risk Mitigation By staying ahead of EHS regulations, I strive to prevent costly fines and legal issues by ensuring operational diligence and reporting are maintained. Maintaining compliance with health, safety and environmental laws not only protects the company’s financial interests but also enhances its reputation as a responsible corporate entity. Physical security compliance and procedures are crucial for retail and commercial property management firms to protect assets, employees and customers while ensuring business continuity. Implementing strict access controls, surveillance systems and emergency response protocols helps deter theft, vandalism and unauthorized entry. Compliance with industry regulations and local laws minimizes legal liabilities and enhances the firm’s reputation for safety and reliability. Regular security audits, staff training and coordination with law enforcement further strengthen security measures. A well-executed physical security strategy not only safeguards property and people but also contributes to a positive shopping or working environment, fostering trust and confidence among tenants and visitors, a point I take great pride in maintaining strict vigilance on. 4. Cost Savings Through Efficiency Implementing preventative maintenance and energy-saving measures can lead to significant cost reductions in the long run. Investments in efficient HVAC systems, LED lighting and waste management solutions can lower operational costs while also benefiting the environment. 5. Professional Growth and Industry Recognition Managing complex EHS challenges develops leadership, problem-solving and strategic planning skills. Those who excel in this field often gain recognition as industry leaders, opening opportunities for career advancement, public speaking engagements and participation in sustainability initiatives. Final thought Overseeing environmental, health, safety and security as a Director of Building Operations in Canada is a demanding yet rewarding role. The challenges ranging from regulatory compliance to climate-related risks require proactive problem-solving, technical knowledge and strong leadership skills. However, the rewards of creating safer, greener and more efficient workplaces make the role deeply fulfilling.